QMS SKIN SPA AT THE LOWRY HOTEL 1

Spa Appointments

Appointments can be made online or by calling QMS Skin Spa at The Lowry Hotel on +44 161 827 4034 or emailing spa@thelowryhotel.com. Please plan to arrive at least 20 minutes prior to your first appointment. We cannot run late on appointments without inconveniencing the next guest.

Guests using The Spa must be over 16 years of age. An adult must accompany any guest under 18 years of age. Please tell us if you are pregnant or have any special medical considerations.

For groups of two or less by noon please provide 48 hours’ notice if you need to cancel or reschedule your appointment. If you cancel with less than 24 hours’ notice, you will be charged 50% of the treatment cost and after that you will be charged the full treatment cost.

For groups of between three and five people by noon please provide seven days’ notice if you need to cancel or reschedule your appointments. If you cancel with less than 72 hours’ notice, you will be charged 50% of the treatment cost and after that you will be charged the full treatment cost.

For groups of six people please provide seven days’ notice if you wish to cancel your appointment without charge.  For all groups of six and over we will require a 20% non-refundable deposit at time of booking and then full payment seven days before your appointments.