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Careers

Careers

The unique energy of Manchester. The rare atmosphere and features of The Lowry Hotel. Enjoy dynamic, enriching career opportunities.

Our 5 star hotel in the heart of Manchester offers exceptional service for our guests who want a haven of luxury and style.

If this aligns with your career aspirations, we may be the next move for you. Our workforce is sizeable, dedicated and helpful, with experience and skills in many areas. Departments include The Lowry Spa, The River Restaurant & Bar, Concierge, Reception, Sales and Marketing, Accounting and Finance, Housekeeping, Room Service and Maintenance among many more.

The Lowry Hotel is an Equal Opportunities employer, should you require assistance with your application please contact the hotel directly and speak to the Human Resources department - HR@thelowryhotel.com

Discover our current vacancies by searching the relevant sections here.

“Imbued with Manchester's unique energy, The Lowry Hotel offers a diverse selection of dynamic, enriching career opportunities”

Benefits

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty. Benefits include:

  • Uniform and Meals on duty provided
  • Unique team member discount rate of £25 room only and 50% of all food and drink.
  • Friends and family discount also available
  • Access to discounted rates with Millennium and Copthorne Hotels
  • Access to Wider Wallet benefits platform
  • Access to online training facilities with Flow
  • Death in service benefit for contracted employees

Marketing and Social Media Assistant

Vacancy

You will be responsible for managing and driving engagement across social media and increasing brand awareness.  You will need to achieve high levels of customer engagement, website traffic and revenue by strategically analysing all aspects of social media marketing. To carry out duties which support the wider Marketing Strategy and plan. The ideal candidate will have experience of using all relevant social media channels and how to create engaging content.

The role requires a proactive and self-motivated individual, to work with the Marketing Executive and the Director of Sales and Marketing providing all departments across the hotels with communications, marketing both on and offline. 

 

The successful candidate will have:

  • 2 years’ experience in a social media and digital marketing is required.
  • Marketing, Communications, Business, New Media or Public Relations degree is preferable.
  • Experience in using Hootsuite or another similar social media scheduling platform.
  • Digital design and brand content - Working knowledge of adobe suite
  • Successful candidates must demonstrate a genuine enthusiasm for the role as well as their ability to show commitment to the brand.
  • Proven experience in social media marketing and communications.
  • Working knowledge of website management and SEO.
  • Hospitality experience is desirable.
  • Experience of working within a customer orientated business.
  • Familiar with social media, blogs and podcasts

“The ideal candidate will have experience in a similar role or recent graduate in this field. They must possess excellent relationship management skills and demonstrate the ability to work to deadlines whilst producing work of a high standard of accuracy is also paramount. The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role. In return for your dedication to delivering five star service and standards, occupational pension scheme, hotel discounts, meals on duty and learning and development opportunities.”

HR Officer

Vacancy

You will report directly into the Human Resources Director and are your duties will include (but not limited to):

  • To support mangers and team members with generalist HR advice in areas such as performance management, discipline, recruitment and development
  • Ensure that team member records are well maintained and accurate.
  • Take an active role in the disciplinary process, this may be by leading, investigating, making informed decisions or notetaking understand workplace issues.
  • Lead training sessions and inductions for new members; ensure that all team members received a welcoming and informative onboarding to the hotel and are onboarded to the business successfully.

. Deliver training to develop service skills for the business 

  • Be integral in the recruitment process, ensuring processes are followed and a fair procedure applied and documented correctly. This may involve the preparation of employment contracts and onboarding details and maintaining up to date employee files. This will also involve completing check for correct immigration documents and right to work.
  • Be an ambassador for the hotel, attending Job Fares, recruitment fares and being proactive in sourcing and developing new talent pools. Also support with CSR events and charity work in the community.
  • Complete requests for employee documents, references and DBS checks, ensure that employees have the necessary support and tools to fulfil job roles to a high standard. Ensure employee details and HR system are maintained to a high standard of detail to ensure accuracy.
  • Prepare monthly updates of HR KPI’s (recruitment, LTO, Training and engagement)
  • Support in driving engagement throughout the hotel through actions, behaviors and being an ambassador for engagement and recognition activities.
  • Be integral in training for the hotel, consistently giving feedback and developing training to lead the hotel forward and ensure achievement of high standards.  
  • Ensure Hotel and HR policies and procedures are adhered to and are in line with employment law updates.
  • Ensure all leaving documents are provided to any team members exiting the business, ensure the return of all company property, exit interviews are completed and tracked and a professional exit from the business is conducted.
  • Take a lead role in the social and charity committee, ensure any issues or challenges are fed back to the leadership team in a timely manner.
  • Drive team engagement by taking a lead on team engagement activities and team social events. 

“Benefits include: - Uniform and Meals on duty provided - Unique team member discount rate and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees The Lowry Hotel is an Equal Opportunities employer.”

Casual F&B Assistant

Vacancy

As part of the food and beverage team you will be working with a British Classic Menu that it is influenced by locally sourced produce. As a Food and Beverage Assistant you will work in the River Restaurant, Lowry Lounge and Bar, C&B area and Room Service departments for The Lowry Hotel. The River Restaurant has been commended with 2 AA rosettes and aims to provide contemporary surroundings with fine dining in a relaxed setting. Live entertainment is provided most evenings and during Sunday lunch.

The role involves greeting and seating guests, taking orders, advising on menu choices, delivering and presenting food and beverages in the restaurant, bar and room service and conference & Banqueting departments, receiving payments and delivering a high level of personalised and professional service amongst other duties. You will be part of a team, working together to ensure all guests receive the highest level of service delivery and following the hotel standards.

The ideal candidate will preferably have previous food and beverage experience, excellent customer care and social skills, be able to work using their own initiative and the ability to work as part of a dynamic team.

The role is on a casual basis and will also involve working at weekends and may involve early starts and late finishes.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Iconic’ service delivery are key attributes to all candidates for this role.

In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

“Benefits include: - Uniform and Meals on duty provided - Unique team member discount rate rooms and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees The Lowry hotel is an equal opportunities employer.”

Lobby Ambassador

Vacancy

Working in the Lobby and Reception, this guest-facing role involves working as part of the Front of House team, ensuring all guests of the hotel receive professional individual service throughout their journey through the hotel. 

The role involves receiving, registering and rooming guests on arrival to the hotel and attending to all their requests, including cashiering requirements throughout their stay and ensuring a good impression remains as the guest departs. The role involves the highest standard of guest care and a personalised, professional service at all times. The front of house team are the first point of contact for all guest needs and challenges. 

The ideal candidate will have previous experience in a similar role, and excellent guest care and social skills, be standards driven, and the ability to use their own initiative and work as part of a dynamic team. Own clean driving licence is preferred and knowledge of Opera is preferred but not required - full training will be provided. 

The hours of work are on a shift basis including weekends, early starts and late finishes.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

“Benefits include: - Uniform and Meals on duty provided - Unique team member discount rate and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees The Lowry Hotel is an Equal Opportunities employer.”

Casual Pastry Commis Chef

Vacancy

If you are eager to gain experience and development in a busy, quality kitchen then this role is for you. In return for your hard work and commitment to learning, you will be rewarded not only financially but also through the sharing of knowledge from top chefs.

You will be working within the pastry section and reporting directly to the Head Pastry Chef. The role involves assisting the team in preparing and baking any food on a daily basis according to business requirements and maintaining the bakery standards. 

Ideally you will be fully qualified achieving NVQ Level 2 & 3 or equivalent in food preparation. Have the ability to run a section in the kitchen and be responsible for the preparation and presentation of food according to the established standards. Previous experiences of effectively manage food storage and stock rotation is desirable alongside previous experience in a AA Rosette restaurant. Both Food Hygiene & HACCP knowledge would be essential in this role, also 4/5 star hotel or high end restaurant experience is essential.

Flexibility in this role is essential as the hours of work are on a shift basis including weekends, early & late shift. The ideal candidate will have achieved NVQ Level 3 or equivalent in food prep. Experience in a similar role and working in a busy kitchen environment is essential with a drive and enthusiasm to learn.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

“Benefits include: - Uniform and Meals on duty provided - Unique team member discount rate and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees”

F&B Supervisor

Vacancy

As part of the food and beverage team you will be working with a British Classic Menu that it is influenced by locally sourced produce. As a Food and Beverage Supervisor you will work in the River Restaurant, Lowry Lounge and Bar and Room Service and conference department for The Lowry Hotel. The River Restaurant has been commended with 2 AA rosettes and aims to provide contemporary surroundings with fine dining in a relaxed setting. Live entertainment is provided most evenings and during Sunday lunch.

The role involves leading the team creating experiences for our guests from receiving of guests to the end of their food and beverage journey.

You will report directly to the F&B Manager and the role is responsible for a team of F&B Assistants. The role involves being able to effectively support and develop the daily operation, ensuring the highest standards of guest care and service whilst achieving budget requirements.

The ideal candidate will have previous experience of supervising a team, training to a high standard, is an excellent team player, has the ability to motivate others, is organised, has the ability to work using initiative, standards driven and has a passion for service excellence.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Iconic’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests.

“Benefits include: - Uniform and Meals on duty provided - Unique team member discount rate and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees The Lowry hotel is an equal opportunities employer.”

Spa Therapist

Vacancy

Working as part of a team and reporting to the Health, Beauty and Fitness Manager, your responsibilities will include conducting all spa treatments to the highest standard whilst ensuring guest comfort and welfare at all times. You will also have to develop a good understanding of all treatments and products enabling you to actively encourage sales and inform clients about treatments.

The ideal candidate will have excellent guest care skills, be fully trained (NVQ Level 2 and 3) and will have previous experience of working as a therapist. Previous working knowledge of Elemis products and treatments is desirable however not essential. You will possess excellent interpersonal skills and have a ‘nothing is too much trouble’ attitude.

The hours of work are on a shift basis five days out of seven including weekends.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Iconic’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

“Benefits include - Uniform and Meals on duty provided - Unique team member room discount rate and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees The Lowry hotel is an equal opportunities employer.”

Director of Finance

Vacancy

Leading a Finance team of 4 you will report directly in to the General Manager and be responsible for the overall finance function of The Lowry Hotel. 

The key results areas for this role include (but not limited to):

  1. The accuracy of reports and financial accounts.
  2. Ensuring that all assets are accounted for and managed within the policies of the company and the owners.
  3. Observation and attainment within the budgeted expenditure.  Reporting on any major variances that may occur with full explanations.
  4. Ensuring that approval for expenditure not included in the annual budget is sought from General Manager.
  5. Close and accurate payroll management 
  6. Safeguarding the interest of The Lowry hotel and Investors.
  7. Achieve hotel KPI’s as set annually. 

The ideal candidate will have previous experience in a Director of Finance role and previous experience of using Opera, Fourth and Navision. Previous hotel experience is also advantageous. The candidate will also possess a methodical approach to working, produce work of a high standard of accuracy and be able to work to deadlines.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Iconic’ service delivery are key attributes to all candidates for this role. 

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style. 

“Benefits include - Uniform and Meals on duty provided - Unique team member discount rate and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees The Lowry hotel is an equal opportunities employer.”

Maintenance Operative

Vacancy

This role involves supporting the Chief Engineer and using the property management system for both preventative and reactive maintenance to ensure the smooth running of the hotel in accordance with legislation and Company procedures.

The role involves responding and prioritising maintenance requests, ensuring guests are safe and the hotel is fully functional. The successful candidate will undertake all maintenance tasks from basic electrics, plumbing, carpentry, minor electrical work and mechanical engineering work. 

The ideal candidate will possess the skills and experience to be able to carry out the above maintenance tasks to a high standard and be able to appreciate the privacy our guest require in a five star hotel.

The hours of work are on a shift basis including weekends, early & late shift. Therefore flexibility is essential.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

“Benefits include - Uniform and Meals on duty provided - Unique team member discount rate and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees The Lowry hotel is an equal opportunities employer.”

Casual Car Valet

Vacancy

Working with the Lobby team your will play a vital role in welcoming our guests to the hotel. On many occasions you will be the first point of contact for our guests. This role involves parking guests cars in the hotel car park, ensuring all details are stored and key security guidelines are followed. Car park maintenance and assisting guests with luggage will be involved in this role.  

The role involves the highest standard of guest care and a personalised, professional service at all times. The front of house team are the first point of contact for all guest needs and challenges. 

Due to hotel insurance restrictions applicants must be over 25 years old and hold a full UK driving licence. Candidates must be competent and confident drivers and take the upmost care when parking and driving guest vehicles. 

The ideal candidate will have previous experience in a similar role, and excellent guest care and social skills, be standards driven, and the ability to use their own initiative and work as part of a dynamic team. Own clean driving licence is preferred and knowledge of Opera is preferred but not required - full training will be provided. 

The hours of work are on a shift basis including weekends, early starts and late finishes.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

“Benefits include: - Uniform and Meals on duty provided - Unique team member discount rate and 50% of all food and drink. Friends and family discount also available. - Access to discounted rates with Millennium and Copthorne Hotels - Access to wider wallet benefits platform - Access to online training facilities with Flow - Death in service benefit for contracted employees”