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Careers

Careers

The unique energy of Manchester. The rare atmosphere and features of The Lowry Hotel. Enjoy dynamic, enriching career opportunities.

Our 5 star hotel in the heart of Manchester offers exceptional service for our guests who want a haven of luxury and style.

If this aligns with your career aspirations, we may be the next move for you. Our workforce is sizeable, dedicated and helpful, with experience and skills in many areas. Departments include The Lowry Spa, The River Restaurant & Bar, Concierge, Reception, Sales and Marketing, Accounting and Finance, Housekeeping, Room Service and Maintenance among many more.

The Lowry Hotel is an Equal Opportunities employer, should you require assistance with your application please contact the hotel directly and speak to the Human Resources department - HR@thelowryhotel.com

Discover our current vacancies by searching the relevant sections here.

“Imbued with Manchester's unique energy, The Lowry Hotel offers a diverse selection of dynamic, enriching career opportunities”

Benefits

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty. Benefits include:

  • Uniform and Meals on duty provided
  • Unique team member discount rate of £25 room only and 50% of all food and drink.
  • Friends and family discount also available
  • Access to discounted rates with Millennium and Copthorne Hotels
  • Access to Wider Wallet benefits platform
  • Access to online training facilities with Flow
  • Death in service benefit for contracted employees

Casual F&B Assistant

An exciting new vacancy of food and beverage assistant has arisen within the five-star Lowry Hotel. As part of the food and beverage team you will be Working with a British Classic Menu that it is influenced by locally sourced produce. As a food and beverage assistant you will work in the restaurant, bar and room service department for The Lowry Hotel.

The role involves greeting and seating guests, taking orders, advising on menu choices, delivering and presenting food and beverages in the restaurant, bar and room service departments, receiving payments and delivering a high level of personalised and professional service amongst other duties. You will be part of a team of 30 working together to ensure all guests receive the highest level of service delivery and following the hotel standards.

The ideal candidate will preferably have previous food and beverage experience, excellent customer care and social skills, be able to work using their own initiative and the ability to work as part of a dynamic team.

In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.
The Lowry Hotel is and equal opportunities employer.

Benefits include
Uniform and Meals on duty provided
Unique team member discount rate of £25 room only and 50% of all food and drink. Friends and family discount also available.
Access to discounted rates with Millennium and Copthorne Hotels
Access to wider wallet benefits platform
Access to online training facilities with Flow
The Lowry Hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Daniel.Thompson@thelowryhotel.com. Please use the job reference number as the subject.

Door Person

The 5* Lowry Hotel is recruiting for the exciting role of Door Person. The role involves being an active member of the hotel team, working within the concierge team greeting guests, assisting with luggage from cars, valet parking cars and ensuring that every guest is warmly greeted and assisted.

The Door Person is the first employee our guests see on arrival and departure from the hotel. Therefore, you have the opportunity to provide excellent customer service to help make a positive first and lasting impression of the hotel. The ideal candidate will have excellent knowledge of Manchester City Centre and a proactive and conscientious outlook. You will also possess a full driving licence.
Our hotel focus is to focus on guest journey and ‘off the beaten track’ / underground experiences for our guests. We want to be leaders in the services we can facilitate for our guests.

The ideal candidate will possess a professional approach and demonstrate outstanding communication and be able to provide excellent guest service and have a proactive approach with an eye for detail and a ‘nothing is too much trouble’ attitude, where five-star service is paramount.

Flexibility in this role is required as the hours of work are on a shift basis including weekends, early & late shift.
In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Benefits include
Uniform and Meals on duty provided
Unique team member discount rate of £25 room only and 50% of all food and drink. Friends and family discount also available.
Access to discounted rates with Millennium and Copthorne Hotels
Access to wider wallet benefits platform
Access to online training facilities with Flow
The Lowry Hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com. Please use the job reference number as the subject.

Spa Therapist

An exciting vacancy of Spa Therapist has arisen at the five-star Lowry Hotel, Manchester. Please Ensure you state which Role you wish to apply for.

Working as part of a team and reporting to the Health, Beauty and Fitness Manager, your responsibilities will include conducting all spa treatments to the highest standard whilst ensuring guest comfort and welfare at all times. You will also have to develop a good understanding of all treatments and products enabling you to actively encourage sales and inform clients about treatments.
The ideal candidate will have excellent guest care skills, be fully trained (NVQ Level 2 and 3) and will have previous experience of working as a therapist. Previous working knowledge of QMS products and treatments is desirable however not essential. You will possess excellent interpersonal skills and have a ‘nothing is too much trouble’ attitude.

The hours of work are on a shift basis with the requirements to work shifts at weekends.


In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Benefits include
Uniform and Meals on duty provided
Unique team member discount rate of £25 room only and 50% of all food and drink. Friends and family discount also available.
Access to discounted rates with Millennium and Copthorne Hotels
Access to wider wallet benefits platform
Access to online training facilities with Flow
The Lowry Hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at tanya.andrews@thelowryhotel.com. Please use the job reference number as the subject.

Casual C&B Assistant

The exciting role of Conference and Banqueting Assistant has arisen at the five-star Lowry Hotel, in our Conference & Banqueting department.

This exciting and very busy role involves working as part of a dynamic team, assisting in all aspects of running events. You are also responsible for ensuring that all function rooms are correctly set and manage guests requirements and that the highest standard of service delivery is provided to ensure 100% guest satisfaction amongst other duties, and following the hotel standards.

The ideal candidate will have excellent conference and banqueting knowledge and previous experience of a hotel events role is desirable. You will have a very professional approach and a ‘nothing is too much trouble’ attitude with a clear focus on delivering to the highest standard.

The hours of work are on a casual basis, and also includes weekend and evening work.

In return for your dedication to delivering five star service and standards, we offer excellent benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Benefits include
Uniform and Meals on duty provided
Unique team member discount rate of £25 room only and 50% of all food and drink. Friends and family discount also available.
Access to discounted rates with Millennium and Copthorne Hotels
Access to wider wallet benefits platform
Access to online training facilities with Flow
The Lowry Hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Emma.Walker@thelowryhotel.com. Please use the job reference number as the subject.

Pastry Chef De Partie

A fantastic opportunity has arisen for a Chef de Partie at the five-service Lowry Hotel, Manchester.

If you are eager to gain experience and development in a busy, quality kitchen then this role is for you. In return for your hard work and commitment to learning, you will be rewarded not only financially but also through the sharing of knowledge from top chefs.
You will report directly to the Executive Chef and be part of a team of 20. The role involves assisting the Sous Chefs in the preparation and the presentation of food to the established standards whilst mentoring the Demi/Commis Chefs. You will also be responsible for the smooth running of your section in the absence of the Senior Team.

Ideally you will be fully qualified achieving NVQ Level 2 & 3 or equivalent in food preparation. Have the ability to run a section in the kitchen and be responsible for the preparation and presentation of food according to the established standards. Previous experiences of effectively manage food storage and stock rotation is desirable. Both Food Hygiene & HACCP knowledge would be desirable in this role.
Flexibility in this role is essential as the hours of work are on a shift basis including weekends, early & late shift.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Benefits include
Uniform and Meals on duty provided
Unique team member discount rate of £25 room only and 50% of all food and drink. Friends and family discount also available.
Access to discounted rates with Millennium and Copthorne Hotels
Access to wider wallet benefits platform
Access to online training facilities with Flow
The Lowry Hotel is an equal opportunities employer.

 

 

If you would like to apply for this role please email your CV and covering letter to the HR department at georgina.haydon@thelowryhotel.com. Please use the job reference number as the subject.

Sous Chef 

An exciting role of Sous Chef has arisen at the five-star Lowry Hotel, Manchester.

You will report directly to the Executive Sous Chef and Executive Head Chef and be part of a team of 22. You will assist a team in the preparation of exquisite high quality food for all food and beverage departments in the hotel. The role involves assisting the other members of your team in the preparation and the presentation of food to the established standards. You will also be responsible for the smooth running of your section and the kitchen in the absence of the Executive Chef.

The ideal candidate will have achieved NVQ Level 3 or equivalent in food preparation. Experience in a similar role and working in a busy kitchen environment is essential with a drive and enthusiasm to learn.

The ideal candidate should be able to effectively organise and supervise food production within the kitchen ensuring the highest standard of food quality and presentation whilst achieving budgetary requirements. Experience of supervising a team is necessary and previous knowledge of banqueting food would be an advantage though not essential. Both Food Hygiene & HACCP knowledge is required and basic computer skills are necessary. You will be responsible for the administration of forecasts, timesheets, rotas, orders and understanding and communicating hotel business. Therefore previous working knowledge in this area is essential.

If you are eager and passionate about the food industry and want to gain experience and development in a busy, quality kitchen then this role is for you. In return for your hard work and commitment to learning, you will be rewarded not only financially but also through the sharing of knowledge from top chefs.

Flexibility in this role is essential as the hours of work are on a shift basis including weekends, early & late shift.
In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.
The Lowry Hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at georgina.haydon@thelowryhotel.com. Please use the job reference number as the subject.

Casual Guest Relations (FT)

The exciting role of Guest Relations Agent has arisen within the Front Office team at the five-star Lowry Hotel.

Working on the reception desk, this guest-facing role involves working as part of the Front Office team, ensuring all guests of the hotel receive a professional reception service.

The role involves receiving, registering and rooming guests on arrival to the hotel and attending to all their requests, including cashiering requirements throughout their stay and ensuring a good impression remains as the guest departs. The role involves the highest standard of guest care and a personalised, professional service at all times.

The ideal candidate will have previous experience in a similar role, and excellent guest care and social skills, be standards driven, and the ability to use their own initiative and work as part of a dynamic team.

The hours of work are on a shift basis including weekends, early starts and late finishes.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

Benefits include
Uniform and Meals on duty provided
Unique team member discount rate of £25 room only and 50% of all food and drink. Friends and family discount also available.
Access to discounted rates with Millennium and Copthorne Hotels
Access to wider wallet benefits platform
Access to online training facilities with Flow
The Lowry Hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com. Please use the job reference number as the subject.

 

Guest Experience Manager

The 5* Lowry Hotel is recruiting for the exciting role of Guest Relations Manager. The role involves being an active member of the hotel management team, ensuring that the concierge and guest relation function runs seamlessly and providing and efficient level of five-star services to all guests.

The ideal candidate will have excellent knowledge of Manchester City Centre and a proactive and conscientious outlook, with a ‘nothing is too much trouble’ attitude, where five-star service is paramount. You will also possess a full driving licence.

Our hotel focus is to focus on guest journey and ‘off the beaten track’ / underground experiences for our guests.  We want to be leaders in the services we can facilitate for our guests.

The main duties of the role entail:

Overseeing the daily operation of the Concierge Department ensuring that attention to detail is apparent and that guests receive high standards of service in line with LQA Standards of Performance.

Assisting in the preparation and implementation of the Guest relations / Concierge departmental budget

Managing all elements of guest services for the guests, including theatres, restaurants, local attractions, booking taxis, tours and car hires

Ensuring that that guest luggage service is carried out promptly and efficiently and that luggage is safely stored for returning guests and an accurate record of this is kept.

Ensuring that the hotel Lobby, lifts, main entrance and car park areas are kept clean and tidy at all times. Be proactive in the upkeep of these areas.

Dealing with all guest mail, correspondence and ensuring accurate information is displayed for all guests

Manage the valet parking procedures and ensure all guest property is kept secure whilst in concierge care

Ensuring that all knowledge of all hotel facilities is accurate & updated regularly

Ensuring that all team are aware of activities in Manchester including concerts, local events & new openings and unique guests’ experiences.

Overseeing the daily operation of the Guest relations / Concierge with a high level of service & attention to detail

Handling all guests’ inquiries whether in person, on the phone, or by email in a polite courteous and informative manner.

Providing a high level of security awareness of all persons entering & exiting the building

Attend planned training programmes and ensure that you actively develop & train team

Conduct all forecasting, completion of rotas & accurately record hours on Fourth and manage this in line with hotel budget.

Actively be involved with all management responsibilities

This role requires an active role within the management team and will include attendance at management and leadership meetings.  The role will be key to Duty Management shifts within the hotel.

The ideal candidate will possess a professional approach and demonstrate outstanding communication and interpersonal skills. You must have excellent organisational skills and previous experience in a management role within a similar guest focused role is essential.

Flexibility in this role is required as the hours of work are on a shift basis including weekends, early & late shift. 

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

Benefits include
Uniform and Meals on duty provided
Unique team member discount rate of £25 room only and 50% of all food and drink. Friends and family discount also available.
Access to discounted rates with Millennium and Copthorne Hotels
Access to wider wallet benefits platform
Access to online training facilities with Flow

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style. 

If you would like to apply for this role please email your CV and covering letter to the HR department at Jason.Orton@thelowryhotel.com.  Please use the job reference number as the subject.