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Careers

Careers

The unique energy of Manchester. The rare atmosphere and features of The Lowry Hotel. Enjoy dynamic, enriching career opportunities.

Our 5 star hotel in the heart of Manchester offers exceptional service for our guests who want a haven of luxury and style.

If this aligns with your career aspirations, we may be the next move for you. Our workforce is sizeable, dedicated and helpful, with experience and skills in many areas. Departments include The Lowry Spa, The River Restaurant & Bar, Concierge, Reception, Sales and Marketing, Accounting and Finance, Housekeeping, Room Service and Maintenance among many more.

The Lowry Hotel is an Equal Opportunities employer, should you require assistance with your application please contact the hotel directly and speak to the Human Resources department - HR@thelowryhotel.com

Discover our current vacancies by searching the relevant sections here.

“Imbued with Manchester's unique energy, The Lowry Hotel offers a diverse selection of dynamic, enriching career opportunities”

Casual Food & Beverage Assistant

From 04/02/2015 to 04/02/2025

An exciting new vacancy of food and beverage assistant has arisen within the five-star Lowry Hotel. As part of the food and beverage team you will be Working with a British Classic Menu that it is influenced by locally sourced produce. As a food and beverage assistant you will work in the restaurant, bar and room service department for The Lowry Hotel.

The role involves greeting and seating guests, taking orders, advising on menu choices, delivering and presenting food and beverages in the restaurant, bar and room service departments, receiving payments and delivering a high level of personalised and professional service amongst other duties. You will be part of a team of 30 working together to ensure all guests receive the highest level of service delivery and following the hotel standards.

The ideal candidate will preferably have previous food and beverage experience, excellent customer care and social skills, be able to work using their own initiative and the ability to work as part of a dynamic team.

In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry Hotel is and equal opportunities employer.

If you would like to apply for this role please email your CV and covering to Daniel.Thompson@thelowryhotel.com. Please use the job reference number REF: F&B0816 as the subject.

Assistant Spa Manager

Closing Date: 30th September 2018

Job Brief: An exciting vacancy of Assistant Spa Manager has arisen at the five-star Lowry Hotel, Manchester.

The role involves the daily management of all operational procedures and codes of conduct within the Spa to ensure that the provision of excellent service to all internal and external clients and guests. Reporting directly into the Health Beauty and Fitness Manager and supervising beauty therapists and Spa Receptionists.

The ideal candidate will have excellent guest care skills, be able to work using initiative, standards driven, and the ability to lead and manage a team. Previous experience of working as Therapists or in the Fitness area is desirable. You will also be responsible for retail sales ensuring that the team is knowledgeable and motivated to sell and ensure that all sales are recorded accurately.


Your duties will include providing full training to the Beauty Therapists, covering conducting all spa treatments to the highest standard, whilst ensuring guest comfort and welfare at all times. You are also organise and co-ordinate internal and external assessments. You are responsible for developing the Beauty Therapist product knowledge and actively encourage them to sales and inform clients about products and treatments.

The ideal candidate will have excellent guest care skills, be fully trained and will have experience of using Elemis is desirable. Previous experience of training and motivating a team to achieve a goal is essential, and conducting stock takes.


The hours of work are on a shift basis five days out of seven including weekends. In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com
Please use the job reference number ASM08/18 as the subject.

Spa Therapists

Closing Date: 30th September 2018

(39 hours, 30 hours & Casual)

Job Brief: An exciting vacancy of Spa Therapist has arisen at the five-star Lowry Hotel, Manchester. Please Ensure you state which Role you wish to apply for.

Working as part of a team and reporting to the Health, Beauty and Fitness Manager, your responsibilities will include conducting all spa treatments to the highest standard whilst ensuring guest comfort and welfare at all times. You will also have to develop a good understanding of all treatments and products enabling you to actively encourage sales and inform clients about treatments.

The ideal candidate will have excellent guest care skills, be fully trained (NVQ Level 2 and 3) and will have previous experience of working as a therapist. Previous working knowledge of QMS products and treatments is desirable however not essential. You will possess excellent interpersonal skills and have a ‘nothing is too much trouble’ attitude.
The hours of work are on a shift basis with the requirements to work shifts at weekends.
In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry Hotel is a equal opportunities hotel.

If you would like to apply for this role please email your CV and covering letter to the HR department at Joanne.Massey@thelowryhotel.com.  Please use the job reference number SPT08/18 as the subject. 

Executive Head Chef

The position of Executive Head Chef has arisen at the five-service Lowry Hotel, Manchester.

The menu has been influenced from Classic British cuisine with a European twist. You will be directly responsible for overseeing the Banqueting Kitchen, Pastry and the Main Kitchen, which includes a team of 22 chefs. You duties will include:

  • To assist in the preparation of food budgets and to achieve their requirements with respect to food sales, average spend, profit percentages and operating expenses.
  • In conjunction with the Food Controller, introduce and maintain standard costed recipes for all food items served in the hotel and food control systems.
  • To frequently check that reporting staff adheres to the agreed recipes and portion control standards to maintain consistency in product and avoid wastage/over production.
  • To possess comprehensive knowledge and skills in food preparation, cooking and presentation.
  • To develop and oversee the organisation of food preparation and production according to the demands of business whilst maintaining the required hotel standard.
  • To design and implement supplier specifications for all food items.
  • To carry out regular stock takes.
  • Maintain 2 AA Rosette status.
  • To maintain the hotel systems for requisitioning food and general suppliers.
  • To ensure effective food storage and stock rotation.
  • To ensure high standards of cleanliness within the food preparation areas and to accompany the E.H.O. on their inspections of Kitchen areas & maintain our 5 Star status.
  • To ensure food production equipment and utensils are maintained in good working order and used according to manufacturer’s instructions.
  • To ensure that you and all reporting staff prevent food contamination by implementing and practising good chemical, food and personal hygiene habits.
  • To ensure the safe use and storage of chemicals within food preparation areas in line with the C.O.S.H.H. regulations.
  • To be aware of current food trends and to develop new techniques and menu items to increase sales, reduce costs and improve the productivity, knowledge and skills of departmental staff.
  • To represent the Kitchen at the daily Food and Beverage meetings.
  • To make daily inspections of food outlets to assess quality of food production and presentation.
  • To ensure staff food meets agreed criteria every service.
  • To act as a full member of the Management team and to carry out Management duties delegated to you by the Hotel Operations Manager.
  • This role requires an active role within the management team and will include attendance at daily/weekly meetings, monitoring budgets, and attending the profit and loss review.
  • The role will involve Duty Management shifts within the hotel.

The ideal candidate
You will possess a professional approach and demonstrate outstanding communication and interpersonal skills. You must have excellent organisational skills and previous experience of setting and managing budgets is also essential.

Flexibility in this role is essential as the hours of work are on a shift basis including weekends, early & late shift.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry Hotel is and equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com.  Please use the job reference number as the subject. 

Maintenance Operative

The five star Lowry Hotel is recruiting for a Maintenance Operative to become part of a team.

This role involves supporting the Chief Engineer and using the property management system for both preventative and reactive maintenance to ensure the smooth running of the hotel in accordance with legislation and Company procedures.

  • The role involves responding and prioritising maintenance requests, ensuring guests are safe and the hotel is fully functional. The successful candidate will undertake all maintenance tasks from electrics, plumbing, carpentry, minor electrical work and mechanical engineering work. The 19th Edition qualification is essential for this role and plumbing skills would be an advantage.
  • The ideal candidate will possess the skills and experience to be able to carry out the above maintenance tasks to a high standard and be able to appreciate the privacy our guest require in a five star hotel.
  • The hours of work are on a shift basis including weekends, early & late shift. Therefore flexibility is essential.

In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry Hotel is and equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com.  Please use the job reference number as the subject.  

Guest Relations Agent

Closing date: 30th September 2018

Working on the reception desk, this guest-facing role involves working as part of the Front Office team, ensuring all guests of the hotel receive a professional reception service.


The role involves receiving, registering and rooming guests on arrival to the hotel and attending to all their requests, including cashiering requirements throughout their stay and ensuring a good impression remains as the guest departs. The role involves the highest standard of guest care and a personalised, professional service at all times.

The ideal candidate will have previous experience in a similar role, and excellent guest care and social skills, be standards driven, and the ability to use their own initiative and work as part of a dynamic team. The hours of work are on a shift basis including weekends, early starts and late finishes.


In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is an equal opportunities employer.

How to Apply: If you would like to apply for this role please email your CV and covering letter to the HR department at Rachel.Alcock@thelowryhotel.com. Please use the job reference number GRA08/18 as the subject.

Director of Operations

Closing Date: 31st July 2018

This five star Lowry Hotel, Manchester is looking to recruit a Director of Operations.
The position of Director of Operations at The Lowry Hotel has key responsibility in supporting the General Manager in ensuring the smooth running of the day to day hotel operation and ensuring that the hotel standards and policies are consistently met.

PRODUCT
To ensure that the interior and exterior fabric of the building is maintained to the standard through special projects planned maintenance and capital expenditure.

BUSINESS LEADERSHIP

  • To support/deputise for the General Manager in his absence.
  • It is vital that you have the ability to motivate and stimulate Heads of Department. You must encourage a healthy team spirit; whilst at the same time develop respect and trust from the senior management team. Managing upwards is very important.
  • Key responsibilities will be to show entrepreneurial, proactive, and commercial and a visionary approach to business development. Subject to your key responsibilities, revenue generation, salesmanship and market awareness are positive attributes required for the role.
  • Must have a positive attitude towards all aspects of the job, and it is necessary that you lead by example. There are many times when decisions are changed due to needs of business, head office or the owning company. You must be, as previously mentioned highly self-motivated with a positive attitude and of a flexible disposition.
  • You must have good ‘managing self’ skills as well as the ability to manage others. You will be involved in all aspects of the business, to include; operation, commercial, recruitment, and administration etc. Therefore, delegation and follow up skills are imperative.
  • You must ensure the meeting schedule is adhered to and inter-departmental communication meetings take place at least monthly. You will ensure only productive, relevant communication takes place.
  • To ensure company, hotel and statutory rules, regulations and policies are adhered to at all times.
  • To participate at an executive committee level and action the ideas from within.
  • To ensure the upkeep of the guest log and the guest duty manager log. To ensure that all guest issues are resolved and clear action plans are in place to prevent reoccurring operational challenges.
  • To create a positive culture with staff, colleagues, and Management to ensure effective teamwork and high morale.
  • To attend the relevant business meetings and training sessions / courses that may be beneficial to you and the business.
  • To effectively supervise the hotel operations daily and plan and prepare for effective management coverage throughout the hotel.
  • To participate in the creation, compilation and implementation of departmental budgets and take responsibility for the delivery of targets set.
  • To constantly communicate The Lowry Hotel culture to all employees.
  • To be fully responsible for the daily hotel operations, liaising directly and monitoring all relevant managers.
  • Supervision and guidance all reporting Heads of Departments in their management of their departments.
  • To ensure all Departmental Managers correctly forecast the manning levels throughout the operating departments and that they are in line with business levels and financial targets.
  • To maintain The Lowry Hotel’s five star image within the marketplace.
  • Completion of capital expenditure feasibility studies.
  • Support and coordinate major projects in the hotel (refurbishments, new concepts, menus)

SERVICE DELIVERY AND QUALITY STANDARDS

  • To ensure that all Departmental Managers maintain and update the departmental Standards of Performance Manual.
  • To ensure that you and all members of staff demonstrate The Lowry Hotel’s Standards of Performance and that the staff handbook policies and procedures are strictly adhered to.
  • To ensure that reporting Heads of Department monitor staff performance against Standard Operating Procedures.
  • To handle any guest complaints or problems promptly, verbally and in writing within a 24-hour period and to ensure that you have resolved any shortfalls in service delivery.
  • To deliver the highest standards of service throughout the property to ensuring complete guest satisfaction through comment cards, trip advisor, LQA and direct guest feedback.
  • To continually improve service delivery by assessment of mystery guest results or external auditors and put in place corrective training and procedures.
  • Ensuring that all set policies and procedures are in place and rigorously enforced.

HUMAN RESOURCES AND TRAINING

  • In conjunction with the Human Resources Office, ensure recruitment and training are adhered to and met to a consistent 5 star standard.
  • To monitor and ensure all departments maintain training records, carry out individual personal development plans, in line with our Business Plan Objectives and in conjunction with the HR Manager.
  • To carry out regular job chats with direct reports, annual appraisals and hold regular departmental meetings with your staff. Ensure the implementation of the succession-planning program in conjunction with General Manager and HR

Department and to develop your Heads of Department as fully responsible Business Managers.

  • To oversee staff grievance and disciplinary matters to the agreed hotel policies and procedures in consultation with the Human Resources Department.
  • Involvement in the recruitment of senior personnel.

STATUTORY REQUIREMENTS

  • To maintain a safe and secure working environment adhering to all legislative requirements in relation to licensing laws, health and safety, fire and environmental requirements.
  • To ensure company, hotel and statutory rules, regulations and policies are adhered to at all times.
  • To led key projects to ensure the compliance with all laws related to Food Safety and Health & Safety in hotel.
  • Arrange and conduct monthly health and safety meetings to ensure full team buy-in and compliance.
  • Liaises with Maintenance Manager, HR & GM to ensure that all department and all your employees conform to the Fire precautions Act 1971 and Health & SafetyAct 1974 at work.
  • To demonstrate a working knowledge of fire prevention and to ensure that staff follow hotel evacuation procedures when required.
  • To be security conscious with respect to guest/staff/hotel property and welfare, following through any incidents or reports

WORKING CONDITIONS

  • Shift pattern will include weekend and evening work
  • Hours are as required to successfully complete the role, minimum five days out of seven
  • Duty Management shifts to be completed as per the monthly rota.

The successful candidate currently be working at Director of Operations level and experience of working in a hotel is also advantageous. The candidate will also possess excellent computer skills, a methodical approach to working, produce work of a high standard of accuracy and be able to work to deadlines.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service.

The Lowry Hotel is an equal opportunities employer.
If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com.  Please use the job reference number as the subject.   

Chief Engineer

Closing date: 30th September 2018

You will report directly to the Director of Operations and are responsible for a team of four. This role involves being solely accountable for the property management system for both preventative and reactive maintenance to ensure the smooth running of the hotel in accordance with legislation and Company procedures. Specific duties entail (but not limited to):

  • Direct, co-ordinate and participate in all activities of engineering personnel:
  • Installing, maintaining and repairing and operating hotel machinery, equipment and related service systems.
  • Receiving, storing, issuing and accounting for engineering materials and supplies, in line with budgeted expenses.
  • Fabricating installing, maintaining and repairing carpentry, upholster and related.
  • Furnishings, plumbing, sanitation facilities; hotel locks and keys; works and concrete works.
  • To develop and direct the implementation of preventive maintenance and repair programmes for all hotel machinery, equipment, civil works and other facilities relating to the successful upkeep of the Hotel.
  • To develop and implement cost reduction and work simplification methods and techniques and improvement programmes throughout the department and Hotel.
  • To prepare and or evaluate design and specification for all engineering projects. To supervise the installation and construction at all engineering works, and submit periodic reports on project status and operating performance to superiors, as and when required.
  • To control and supervise the inventory of all engineering supplies with regular stock-takes.
  • To ensure that all engineering installations, constructions and operations comply with hotel and government rules and regulations, and to act as liaison with government agencies concerned. This is to include fire legislation and to meet with fire officers to ensure full compliance.
  • To prepare monthly and annual Engineering goals, reports and budgets. To develop working plans to carry out goals, compare actual achievements against goals periodically and take any necessary corrective action.
  • To develop and implement Health & Safety policies and procedures, and recommend any necessary changes.
  • To be part of the Health & Safety Committee in ensuring all areas adhere to regulations.
  • To prepare requisitions and purchase orders whist adhering to the hotel requisition system.
  • To develop policies and procedures to govern and control activities of engineering personnel.
  • To develop and implement solutions to day to day operating problems.
  • To prepare monthly utilities consumption reports in line with budgeted energy. To develop a policy of controlling energy consumption through contract negotiation.
  • To ensure the maximum utilisation of engineering equipment and supplies.
  • To ensure that all hazardous materials/chemicals are kept under strict control and working procedures involving their use are assessed by the Hotel health and safety/COSHH assessor before being carried out.
  • To ensure that all Health and Safety Regulations are adhered to paying particular attention to the CDM (1994) Regulations.
  • To implement Maintenance contracts as necessary and ensure that they are reviewed every 12 months.
  • To act as a full member of the management team at all times and to carry out duties delegated to you by the Director of Operations and General Manager.

This role requires an active role within the management team and will include attendance at daily/weekly meetings, monitoring budgets, and attending the profit and loss review. The role will involve Duty Management shifts within the hotel.

The ideal candidate will have previous experience as a Chief Engineer and has the ability to take full ownership of all maintenance issues within the property. Ability to co-ordinate and manage a team is essential, by delegating and prioritising maintenance requests, ensuring guests and staff are safe and the hotel is fully functional. Previous experience of undertakes all maintenance tasks from plumbing, carpentry, minor electrical work and mechanical engineering work is essential. You will possess a professional approach and demonstrate outstanding communication and interpersonal skills whilst having the ability to carry out all maintenance tasks to a high standard and appreciate the privacy our guest require in a five star hotel. You must have excellent organisational skills and previous experience of setting and managing budgets is also essential.

The hours of work are on a shift basis including weekends, early & late shifts. Therefore flexibility is essential.
In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry Hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com. Please use the job reference number CHE08/18 as the subject.

Director of Finance

Closing date: 30th September 2018

Reporting lines and communication

  • The Director of Finance for the Hotel is responsible to the General Manager in his/her administrative function as a Head of Department.
  • He/She is responsible for informing the General Manager of any operational, legal or financial aspects and changes of system, policy and procedure, and where necessary gaining the approval of the General Manager for those changes which he/she may implement.
  • He/She is responsible for informing the head office of any operational, legal or financial aspects and changes of system, policy or procedure, and where necessary gaining the approval of the owning company for those changes which they may implement.
  • He/She is responsible for advising the General Manager and the heads of department in financial and legal aspects of the operation and suggesting and aiding management Heads of Department in ways to improve financial results and control standards.
  • The Director of Finance is responsible to the General Manager for:
    • The accuracy of reports and financial accounts.
    • Achievement and observation of the company administrative calendar.
    • Ensuring that all assets are accounted for and managed within the policies of the company and the owners.
    • Observation and attainment within the budgeted expenditure.Reporting on any major variances that may occur with full explanations.
    • Ensuring that approval for expenditure not included in the annual budget is sought from General Manager.
    • Safeguarding the interest of The Lowry hotel and Investors.

Duties

  • Responsible for the implementation and maintaining of the establishment accounting and control procedures, within the guidelines of the company Accounting & Administration Manual.With the assistance of the company’s Accounting Department and local consultants to administer a sound accounting and control department within the legal requirements of the country.
  • Responsible for the efficient running and organisation of the following:
    • Accounting Office
    • Purchasing (All Departments)
    • Goods Receiving Area
    • Stores (in conjunction with relevant head of departments)
    • Food and Beverage/Cost control
    • Front Office and Restaurant Cashiers (in conjunction with relevant Head of Departments)
  • Submits the following reports accurately and promptly:
    • Three Month Rolling forecast
    • Monthly P & L Accounts
    • Audited Year-end Accounts
    • Annual Budget Package
    • Internal Audit Commentary Reply
    • Monthly Balance Sheet and cashflow report
  • Responsible for the internal control of accounting and related aspects with particular regards to the following:
    • Sales Ledger
    • Inventories
    • Cashier’s and other staff floats
    • Bank-deposits, reconciliation’s and movements of funds
    • Incoming and outgoing payments
    • Salary – Payment of advances, unclaimed wages, payroll
    • Foreign currency exchange
    • Cashier’s overages and shortages
    • Departmental cash handling
    • Paid outs
    • Safe combinations and deposit boxes
    • Key Handling procedures
    • Bought Ledger
    • Paid reserves
    • Customs clearance of imported goods
    • Pre-paid expenses
    • Deffered charges
    • Fixed assets
    • Accrued liabilities
    • Reserves
    • Trial balance
    • Revenue
    • Cost accounting
    • Insurance policies
    • Taxes
    • Cost efficiency of contracts
    • Purchases

The Lowry Hotel is an equal opportunities employer.

How to Apply: If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com. Please use the job reference number DOF08/18 as the subject.

Chef De Partie

Closing date: 30th September 2018

If you are eager to gain experience and development in a busy, quality kitchen then this role is for you. In return for your hard work and commitment to learning, you will be rewarded not only financially but also through the sharing of knowledge from top chefs.

You will report directly to the Executive Chef and be part of a team of 27. The role involves assisting the Sous Chefs in the preparation and the presentation of food to the established standards whilst mentoring the Demi/Commis Chefs. You will also be responsible for the smooth running of your section in the absence of the Senior Team.

Ideally you will be fully qualified achieving NVQ Level 2 & 3 or equivalent in food preparation. Have the ability to run a section in the kitchen and be responsible for the preparation and presentation of food according to the established standards. Previous experiences of effectively manage food storage and stock rotation is desirable. Both Food Hygiene & HACCP knowledge would be desirable in this role.
Flexibility in this role is essential as the hours of work are on a shift basis including weekends, early & late shift.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com.  Please use the job reference number CDP08/18 as the subject. 

Guest Communications Agent

Closing date: 30th September 2018

The five-star Lowry Hotel is currently recruiting for a Guest Communications Assistant. This role will be focuses on receiving and responding to incoming calls to the hotel.

This role reports to the Front Office Manager but has a high degree of autonomy. The role involves being the first contact when customers and guests contact the hotel via telephone or via email.

The provision of excellent customer care is essential as are good communication skills. Previous experience is preferred, although training will be provided. The successful candidate must be computer literate and be able to eloquently respond to emails and guest communications. The hours of work are on a shift basis five days out of seven.

In return for your five-star service we offer a competitive salary, uniform and free meals on duty in addition to excellent training and development opportunities for the right candidate.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Rachel.Alcock@thelowryhotel.com Please use the job reference number GCA08/18 as the subject. 

Sous Chef

Closing date: 30th September 2018

An exciting role of Sous Chef has arisen at the five-star Lowry Hotel, Manchester.

You will report directly to the Sous Chef and be part of a team of 22. You will assist a team in the preparation of exquisite high quality food for all food and beverage departments in the hotel. The role involves assisting the other members of your team in the preparation and the presentation of food to the established standards. You will also be responsible for the smooth running of your section and the kitchen in the absence of the Executive Chef.

The ideal candidate will have achieved NVQ Level 3 or equivalent in food preparation. Experience in a similar role and working in a busy kitchen environment is essential with a drive and enthusiasm to learn.

The ideal candidate should be able to effectively organise and supervise food production within the kitchen ensuring the highest standard of food quality and presentation whilst achieving budgetary requirements. Experience of supervising a team is necessary and previous knowledge of banqueting food would be an advantage though not essential. Both Food Hygiene & HACCP knowledge is required and basic computer skills are necessary. You will be responsible for the administration of forecasts, timesheets, rotas, orders and understanding and communicating hotel business. Therefore previous working knowledge in this area is essential.

If you are eager and passionate about the food industry and want to gain experience and development in a busy, quality kitchen then this role is for you. In return for your hard work and commitment to learning, you will be rewarded not only financially but also through the sharing of knowledge from top chefs.

Flexibility in this role is essential as the hours of work are on a shift basis including weekends, early & late shift.
In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

The Lowry Hotel is an equal opportunities employer.

If you would like to apply for this role please email your CV and covering letter to the HR department at Georgina.Haydon@thelowryhotel.com.  Please use the job reference number as the subject.