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Careers

Careers

The unique energy of Manchester. The rare atmosphere and features of The Lowry Hotel. Enjoy dynamic, enriching career opportunities.

Our 5 star hotel in the heart of Manchester offers exceptional service for our guests who want a haven of luxury and style.

If this aligns with your career aspirations, we may be the next move for you. Our workforce is sizeable, dedicated and helpful, with experience and skills in many areas. Departments include RE:TREAT, The River Restaurant, The Lowry Lounge & Bar, Front of House, Sales and Marketing, Accounting and Finance, Housekeeping, Room Service and Maintenance among many more.

The Lowry Hotel is an Equal Opportunities employer, should you require assistance with your application please contact the hotel directly and speak to the Human Resources department - enquiries@thelowryhotel.com

Discover our current vacancies by searching the relevant sections here.

“Imbued with Manchester's unique energy, The Lowry Hotel offers a diverse selection of dynamic, enriching career opportunities”

Benefits

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty. Benefits include:

  • Uniform and Meals on duty provided
  • Unique team member discount rate of £25 room only and 50% of all food and drink.
  • Friends and family discount also available
  • Access to discounted rates with Millennium and Copthorne Hotels
  • Access to Wider Wallet benefits platform
  • Access to online training facilities with Flow
  • Death in service benefit for contracted employees

Casual F&B Assistant

Vacancy

As part of the food and beverage team you will be working with a British Classic Menu that it is influenced by locally sourced produce. As a Food and Beverage Assistant you will work in the River Restaurant, Lowry Lounge and Bar and Room Service department for The Lowry Hotel. The River Restaurant has been commended with 2 AA rosettes and aims to provide contemporary surroundings with fine dining in a relaxed setting. Live entertainment is provided most evenings and during Sunday lunch.

The role involves greeting and seating guests, taking orders, advising on menu choices, delivering and presenting food and beverages in the restaurant, bar and room service departments, receiving payments and delivering a high level of personalised and professional service amongst other duties. You will be part of a team of 35 working together to ensure all guests receive the highest level of service delivery and following the hotel standards.

The ideal candidate will preferably have previous food and beverage experience, excellent customer care and social skills, be able to work using their own initiative and the ability to work as part of a dynamic team.

The role is on a casual basis and will also involve working at weekends and may involve early starts and late finishes.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.

In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Maintenance Operative

Vacancy


This role involves supporting the Chief Engineer and using the property management system for both preventative and reactive maintenance to ensure the smooth running of the hotel in accordance with legislation and Company procedures.

The role involves responding and prioritising maintenance requests, ensuring guests are safe and the hotel is fully functional. The successful candidate will undertake all maintenance tasks from electrics, plumbing, carpentry, minor electrical work and mechanical engineering work. The 17th Edition qualification is essential for this role and plumbing skills would be an advantage.

The ideal candidate will possess the skills and experience to be able to carry out the above maintenance tasks to a high standard and be able to appreciate the privacy our guest require in a five star hotel.

The hours of work are on a shift basis including weekends, early & late shift. Therefore flexibility is essential.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘intuitive’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Part- Time Spa Therapist

Vacancy

Working as part of a team and reporting to the Spa Operations Manager, your responsibilities will include conducting all spa treatments to the highest standard whilst ensuring guest comfort and welfare at all times. You will also have to develop a good understanding of all treatments and products enabling you to actively encourage sales and inform clients about treatments.

The ideal candidate will have excellent guest care skills, be fully trained (NVQ Level 2 and 3) and will have previous experience of working as a therapist. Previous working knowledge of Elemis products and treatments is desirable however not essential. You will possess excellent interpersonal skills and have a ‘nothing is too much trouble’ attitude.

The hours of work are on a casual shift basis 

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Graduate Development Plan

Vacancy

Description
 
Manchester's first five star hotel, where luxury meets style

Where things happen for the modern luxury generation. Stay at The Lowry Hotel and you’re putting yourself at the centre of the action — a five-star contemporary hotel where Salford meets Manchester on the banks of the River Irwell. Here the dynamic spirit of England’s north is reflected in our dynamic bar and restaurant, while you can count on our warm convivial service the moment you arrive. The result? A unique experience delivering luxury, vibrancy and a seductive measure of Northern fun.   Part of the prestigious Leading Hotels of The World, The Lowry Hotel has gone through a full refurbishment in 2015.

The role
 
The Lowry Hotel’s graduate development program for recent university graduates. The Lowry Hotel graduate program will develop the hospitality leaders of the future. The program will be a combination of on the job learning, classroom training and one to one development to teach graduates how Manchester’s leading 5 * hotel operates. The 12-18 month duration of the program is designed to meet a graduates individual training needs and give an overview of hotel operations. The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Iconic’ service delivery are key attributes to all candidates for this role.

Program Details
 
This graduate program has a 12-18 month duration, full-time. The role involves shift work so candidates must be flexible with working hours. The program offers an all-round operational training experience and may include and is not limited to the following departments:

o    Engineering
o    Food & Beverage Operations
o    Event Operations
o    Reception / Concierge
o    Housekeeping
o    Reservations

Skills and Attributes

Communication – Communicates in a clear and concise way both verbally and in writing. Demonstrates the ability to convey ideas, thoughts, issues, and information in any required context; be it one-on-one, small group, large group, presentations, or written format.

Managing Effective teams – Ensures that team works in an efficient and effective way. Clearly defines roles for the team and ensure that tasks are carried out in a structured way. Ensure that the team members are supported and are able to work together effectively to achieve hotel goals. Values and cooperates with all team members. Promotes a friendly climate, good morale and cooperative team relationships.

Building and maintaining relationships – develops strong working relationships with peers and team members to ensure the hotel business goals are maximised and achieved. Develops a strong business networks with internal and external customers promoting as strong brand image

Problem Solving – develops and provides creative solutions to situations that challenge the business. Anticipates challenges and implements plans to reduce the impact. Implements departmental training where necessary to ensure optimum efficiency and problem resolution in in present.

Motivating others – Encourages a motivated and enthusiastic working environment. Motivates and supports others to achieving their goals. Provides guidance and support. Creates a positive working environment. Be a Lowry hotel ambassador at all times

Managing conflict - Proactively tackles challenges and manages conflict to minimise impact on the individuals and the business. Resolves any guest issues in a polite and professional manner and ensures the guest expectations are excelled. Resolves challenging employee situations promptly and objectively, with minimal disruption to the operation.

Hospitality – Provides excellent customer service and hospitality to all guests and team members. Maintains a positive attitude in all guest interactions and consistently provides guests with positive experiences.

Accountability – Accepts personal responsibility for and meets established standards for the quality, quantity, resource management, and timeliness of work. Maintains a positive attitude, regular attendance, punctuality, and demonstrates integrity and honesty. Acknowledges and corrects mistakes.
 
Eligibility/Requirements
 
To be eligible, candidates must have graduated within the past 12 months or be currently enrolled in a college/university with an expected graduation date within 12 months.

Commis Chef

Vacancy

You will report directly to the Executive Chef and be part of a team of 20 plus. The role involves assisting in the preparation of items ensuring the high standard of quality food and presentation at all time.

If you are eager to gain experience and development in a busy, quality kitchen then this role is for you. In return for your hard work and commitment to learning, you will be rewarded not only financially but also through the sharing of knowledge from top chefs.

Ideally you should have gained your NVQ Level 2 or equivalent in food prep however if you have not yet gained that, we can provide NVQ training. We also require you to have some previous experience in a busy kitchen environment and show a willingness to learn.

Flexibility in this role is essential as the hours of work are on a shift basis including weekends, early & late shift.
The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Iconic’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Reservations Specialist

Vacancy


You will be handling a variety of reservation requests which can range from an Individual guest booking to a large Group stay. Whatever the size of the booking we pride ourselves on the attention to detail and outstanding customer care skills.

Ideally you will have previous Reservations or Hotel experience, be a strong, motivated individual who will enjoy the challenge of this very demanding role, proudly managing the customers’ requirements and exceeding their expectations.

The role operates on a rota basis for a five out of 7 days. The role will operate on a shift based pattern.
The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intiuitive’ service delivery are key attributes to all candidates for this role.

In return for your dedication to delivering five star service and standards, we offer a targeted bonus structure, occupational pension scheme, hotel discounts, meals on duty and learning and development opportunities.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Spa Receptionist

Vacancy


Working as part of a team and reporting to the Health, Beauty and Fitness Manager, your responsibilities will include undertaking a range of administrative tasks as well as taking bookings for treatments. In addition the role involves cashiering, selling products, Spa memberships and conducting show rounds for guests around the Spa amongst other duties.

The ideal candidate will have an interest in a health and beauty environment and possess excellent interpersonal skills, communication skills and be able to provide customer service to the highest level.

The hours of work are on a shift basis with the requirements to work shifts at weekends.
The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Spa Therapist

Vacancy

Working as part of a team and reporting to the Spa Operations Manager, your responsibilities will include conducting all spa treatments to the highest standard whilst ensuring guest comfort and welfare at all times. You will also have to develop a good understanding of all treatments and products enabling you to actively encourage sales and inform clients about treatments.

The ideal candidate will have excellent guest care skills, be fully trained (NVQ Level 2 and 3) and will have previous experience of working as a therapist. Previous working knowledge of Elemis products and treatments is desirable however not essential. You will possess excellent interpersonal skills and have a ‘nothing is too much trouble’ attitude.

The hours of work are on a casual shift basis 

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

Stores Assistant

Vacancy

You will work within a team of three and report directly into the Stores Supervisor & Director of Finance. Your responsibilities will include ensuring all goods are received stored and distributed to the appropriate departments. Your duties also entails assisting with stock takes on a monthly basis and matching delivery notes to orders, then passing this information to Accounts Payable in a timely manner. A part of the role also includes checking the quality and quantity of the deliveries and assist in the clarification of any stock differences, then ensuring the correct steps are taken to avoid recurrence. The person will also be responsible for general purchasing requirements within the hotel and monitoring, maintaining stock levels.

The ideal candidate will have previous experience in a similar role and have the ability to work on their own as well as part of a team. Excellent communication and organisational skills are essential with a proactive ‘nothing is too much trouble’ attitude. Computer skills are also essential.

This role operates over weekends with a possibility of extra hours in peak times during the week.

The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Iconic’ service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.